Privacy Policy
Your privacy matters to us. Learn how we protect your information.
Introduction
CleaningGTA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book a cleaning service
- Request a quote
- Contact us via phone, email, or our website
- Subscribe to our newsletter
This information may include:
- Name and contact information (email, phone number, address)
- Service address and access instructions
- Payment information (processed securely through third-party providers)
- Service preferences and special requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on site
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide and schedule cleaning services
- Process payments and send invoices
- Communicate about appointments and service updates
- Respond to inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third parties who assist us in operating our business (payment processors, scheduling software)
- Cleaning staff: Information necessary to perform cleaning services at your location
- Legal requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: email us
- Phone: call us
- Address: 123 King Street West, Toronto, ON M5V 1K4